- The Most Comprehensive Spectrum, Highest in Thailand
October 29, 2025 – True Corporation announces a new mission to improve 5G standards through proof-of-concept (POC) testing of 5G carrier aggregation on 2600 MHz and 2300 MHz, delivering superior performance to enhance the 5G user experience. Test results show approximately 80% improvement over previous configurations. In areas where full-band 90 MHz on 2600 MHz 5G has already been deployed, performance has improved by approximately 50%. The company is strengthening its network leadership through three strategies to improve both network performance and customer experience: reliability that customers can trust in every situation, superiority in quality, speed, and coverage, and innovation through continuous development for service excellence. The company also embraces the concept “POWER UP NATION’S SMILE: Ready! UP Signal, UP Happiness,” reflecting a stronger network that delivers greater happiness in every dimension and ensures confidence for Thai people in every situation.
Khurrum Ashfaque, Chief Network Officer, True Corporation Plc., said, “True Corporation is committed to delivering the best experience to customers through 3 strategies: Reliability, Superiority, and Innovation, with Reliability as our top priority. We ensure our network has stability, continuity, and rapid problem resolution to minimize downtime during system improvements, which directly impacts better customer satisfaction. For Superiority, we continuously develop our network and differentiate through quality, responsiveness, and service excellence to enhance customer satisfaction. Regarding Innovation, we leverage AI to drive operations through predictive monitoring, intelligent automation systems, and advanced data analytics, strengthening network robustness nationwide to elevate both network performance and customer experience.”
These three strategies work in synergy to ensure that True Corporation not only meets customer needs but also exceeds expectations, with a commitment to continuously deploying cutting-edge technology to maintain network quality and leadership in delivering superior digital services through advanced innovation.
Prathet Tankuranun, Chief Information Technology Officer, True Corporation Plc., said, “Following the success of implementing the ‘One Network’ strategy, which marked a significant step forward in Thailand’s telecom standards through the complete integration of True and dtac tower infrastructure and spectrum pooling, we are ready to ‘Power Up’ digital communication experiences for customers nationwide. At its core, this project is network modernization that unifies the towers and infrastructure of both networks into a single platform. We select the best-performing towers to support current and future demand while further expanding 5G and 4G coverage. We also use Spectrum Pooling to combine key bands, enabling TrueMove H and dtac customers to share network resources seamlessly, delivering stronger signals, higher speeds, and noticeably better performance nationwide.”
True Corporation is taking on a new mission to raise 5G standards by conducting proof-of-concept (POC) tests of 5G carrier aggregation on 2600 MHz and 2300 MHz to further enhance network capability. Test results show that combining these two bands improves 5G performance by approximately 80% compared with previous configurations, marking an important milestone for the new 5G standard. The company has also deployed full-band 90 MHz on 2600 MHz 5G in selected areas, delivering around a 50% performance uplift and a better experience for 5G customers.
Oliver Kittipong Veerataecha, Chief Brand and Media Officer at True Corporation Plc., said, “At True Corporation, we believe technology is not only about speed or spectrum; it is the power of connection that brings care and happiness to people. Behind every stronger signal is our intent to make Thai people’s lives better every day. The concept ‘POWER UP NATION’S SMILE: Ready! UP Signal, UP Happiness’ reflects our confidence in a stronger, smarter network that understands people better and delivers richer experiences, helping Thais feel confident in every situation and smile wider in every moment. Throughout this year, we will continue to power up happiness for customers across multiple dimensions, including communications, customer care through the ‘The Longer You Stay, The More We Love’ program, special activities with partners, and upgrades to service points to elevate every touchpoint with warmth and smiles. For True, the happiness and smiles of every True and dtac customer are always our top priority.”
True Corporation is committed to continuously delivering superior, new-standard 5G experiences for customers of both brands, further enhancing the 5G user experience. In addition, True Corporation prioritizes customer safety through True CyberSafe, which uses advanced AI to detect, block, and alert against cyber threats in real time. These efforts not only meet customer needs but also help strengthen and future-proof Thailand’s digital infrastructure.
